Shipping policy

🚚 Shipping Policy

Last updated: [19/10/2025]

Thank you for visiting and shopping at Spiritual Abacus. Below are the terms and conditions that outline our shipping process.

🌏 Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.
You’ll receive another notification when your order has shipped.

Processing times may vary slightly during high-volume periods or holidays.

📦 Shipping Times & Delivery

Estimated delivery time depends on your location:

Japan & Asia: 7–15 business days
North America & Europe: 10–20 business days
Australia & New Zealand: 10–20 business days
Other Regions: 15–25 business days

Please note that these are estimated times only. Unexpected delays (customs, postal service, or weather) may occasionally occur and are beyond our control.

✈️ Shipping Rates

Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.
We offer free standard shipping on eligible orders over a certain amount (check banner or product page for current offer).

🌿 Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can monitor your delivery status on our Order Tracking Page.

⚖️ Customs, Duties & Taxes

International orders may be subject to import taxes or customs fees imposed by your local government.
Spiritual Abacus is not responsible for these charges — they are the buyer’s responsibility.

💎 Lost or Delayed Packages

If your order appears lost or delayed beyond normal delivery time, please contact us at support@spiritualabacus.store.
We’ll assist you in tracking your order and, if necessary, arrange a replacement or refund in accordance with our Return Policy.

📬 Incorrect Address

Please make sure your shipping details are correct before submitting your order. We cannot be responsible for packages shipped to incorrect or incomplete addresses.